Your privacy is important to us
It is HB’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to uk-hb.com (hereinafter, ‘Us’, ‘We’, ‘HB’, or ‘Hamilton-Brown’). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this privacy policy (‘Privacy Policy’) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms of service posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms of service.
Who to Contact About Your Privacy
HB is the data controller for the personal information described in this Privacy Policy. If you have any question, concern, or request relating to your personal information, or wish to exercise any of the rights set out in the ‘Your Rights’ section below, please contact our privacy team at it-team@uk-hb.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has not been handled in line with applicable law.
Website Visitors
Like most website operators, HB collects non-Personally Identifiable Information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HB’s purpose in collecting non-Personally Identifiable Information is to better understand how HB visitors use its website. From time to time, HB may release non Personally Identifiable Information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
HB also collects Personally Identifiable Information like internet protocol (IP) addresses for logged in users and for users leaving comments on uk-hb.com blog posts. HB only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses Personally Identifiable Information as described below.
Personally Identifiable Information (PII)
Certain visitors to HB’s websites choose to interact with HB in ways that require HB to gather Personally Identifiable Information. The amount and type of information that HB gathers depends on the nature of the interaction. For example, we ask visitors who leave a comment at uk-hb.com to provide a username and email address, and we will ask visitors who submit a contact form enquiry to leave a name and email address so that we may contact them.
Security
The security of your personal information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we can not guarantee its absolute security.
Links to External Sites
Our service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms of service of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products, or services.
Protection of Certain Personally Identifiable Information
HB discloses Personally Identifiable Information only to those of its employees, contractors, and affiliated organisations that
- need to know that information to process it on HB’s behalf or to provide services available at HB’s website
- have agreed not to disclose it to others.
Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using HB’s website, you consent to the transfer of such information to them. HB will not rent or sell Personally Identifiable Information to anyone. Other than to its employees, contractors, and affiliated organisations, as described above, HB discloses Personally Identifiable Information only in response to a subpoena, court order or other governmental request, or when HB believes in good faith that disclosure is reasonably necessary to protect the property or rights of HB, third parties or the public at large.
If you are a registered user of uk-hb.com and have supplied your email address, HB may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with HB and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or to help us support other users. HB takes all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of Personally Identifiable Information.
Lawful Basis for Processing
HB relies on the following lawful bases under Article 6 of the UK GDPR to process personal information: consent (for example, non-essential cookies and marketing emails you have opted in to), contract (where processing is necessary to respond to an enquiry or provide a service you have requested), and legitimate interests (for example, understanding website usage and appointing digital marketing agents, balanced against your rights and freedoms).
Data Retention
HB retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Website usage data is retained for no longer than 14 months. Comment, enquiry, and support correspondence is retained for as long as needed to resolve the matter and for a reasonable period afterwards for record-keeping purposes and is then securely deleted or anonymised in line with HB’s Data Retention Policy.
Your Rights
Subject to certain conditions and exemptions under the UK GDPR, you have the right to: request access to the personal information HB holds about you; request rectification of inaccurate information; request erasure of your information; request restriction of processing; object to processing carried out on the basis of legitimate interests or for direct marketing; request portability of information you have provided to us; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us using the details in the ‘Who to Contact About Your Privacy’ section above. You also have the right to complain to the ICO.
International Data Transfers
Where personal information is transferred outside the UK, HB ensures an appropriate safeguard is in place, such as reliance on an adequacy decision, the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses. This section supersedes the general transfer wording in the ‘Protection of Certain Personally Identifiable Information’ section above, which should be updated or removed once the specific transfer mechanism for each processor has been confirmed with input from HB’s legal advisers.
Data Breach Notification
HB maintains an incident response process to identify, contain, and assess any personal data breach. Where a breach is likely to result in a risk to your rights and freedoms, HB will notify the ICO without undue delay and, where required, within 72 hours of becoming aware of it. Where a breach is likely to result in a high risk to you, HB will also notify affected individuals directly without undue delay.
Children’s Privacy
HB’s website and services are not directed at, or intended for use by, children, and HB does not knowingly collect personal information from children. If you believe a child has provided personal information to HB, please contact us using the details above so that we can remove it.
Cookies
To enrich and perfect your online experience, HB uses ‘cookies’, similar technologies and services provided by others to display personalised content, appropriate advertising, and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. HB uses cookies to help HB identify and track visitors, their usage of our website, and their website access preferences. HB visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using HB’s websites, with the drawback that certain features of HB’s websites may not function properly without the aid of cookies.
When you first visit HB’s website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies (such as analytics and advertising cookies) before they are set; strictly necessary cookies required for the website to function are set automatically. You can change your cookie preferences at any time via the cookie settings link in the website footer. Further details on the specific cookies used, their purpose, and their duration is set out in HB’s separate Cookie Policy.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.
HB relies on legitimate interests as the lawful basis for this business-to-business prospecting activity, having balanced that interest against the rights and freedoms of the individuals concerned.
Privacy Policy Changes
Although most changes are likely to be minor, HB may change its Privacy Policy from time to time, and in HB’s sole discretion. HB encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Last updated: 13 October 2026